Message from the Canada Revenue Agency (CRA) on CVITP tax clinics and concerns surrounding COVID-19

The Canada Revenue Agency (CRA) is closely monitoring the situation around the coronavirus disease (COVID-19) and the guidance provided by the Public Health Agency of Canada. Their top priority is the health and safety of Canadians, their partner organizations, and their employees. It is with support from the CRA that Port Cares has cancelled its planned tax clinic due to concerns surrounding COVID-19.

As announced by the Prime Minister on March 18, 2020, the 2019 income tax filing due date will be extended from April 30 to June 1, 2020. Here are other ways and services to help individuals file their tax returns:

  • Free tax clinics: All publicly advertised free tax clinics can be found on the Free tax clinics page on the Government of Canada website. Please refer clients to this page to find another clinic that may be able to help. Due to the aforementioned recent events, we are continuously working with organizations to ensure that all clinic details are up-to-date.
  • NETFILE: If you can access a computer, you can file online using CRA certified tax-filing software at There are a variety of software products available and some can be used free of charge!
  • File my Return: File my Return is a free, secure, and easy to use telephone service for eligible Canadians with a modest or fixed income whose situations remain unchanged from year to year. Those who are eligible have received an invitation letter to use this service in the mail or in their T1 income tax and benefit package. The service makes it easy and lets you file your income tax and benefit through an automated phone service. For individuals who are residents of Québec, the service only completes the federal portion of the income tax and benefit return. For information on filing a Québec provincial tax return, contact Revenu Québec.
  • Paper Filing: You can still file your income tax return on paper. If you filed on paper last year and your address information with the CRA is up-to-date, you should have received your paper tax package in the mail by February 17, 2020. For more information on paper filing, please visit Filing an income tax and benefit return on paper.

You can view, download and order forms at or call the CRA at 1-855-330-3305 to order a copy.

If you need to order a package, please keep in mind that it may take 10 days for delivery.

For information on filing a Québec provincial tax return, contact Revenu Québec.

Thank you for your continued support and collaboration.